Inventory Management: Managing inventory levels, tracking stock levels, and ensuring timely restocking to meet customer demand.
Customer Service: Responding to customer inquiries, resolving issues, and providing excellent customer support through various channels (email, phone, social media, and chat).
Marketing and Promotion: Developing and executing marketing strategies to increase brand awareness, drive traffic to the website, and boost sales. This includes social media marketing, email marketing, influencer partnerships, and content creation.
Sales Analysis and Optimization: Analyzing sales data to identify trends, optimize product offerings, and improve the overall shopping experience.
Website Maintenance: Ensuring the website is user-friendly, secure, and up-to-date, with regular updates and maintenance to prevent technical issues.