Product Sourcing and Management: I identify and source products from suppliers, negotiate prices, and ensure timely delivery. I also manage inventory levels, monitor stock, and maintain accurate product information on the website.
E-commerce Platform Management: I operate and maintain the e-commerce platform, ensuring it's secure, up-to-date, and user-friendly. This includes implementing updates, troubleshooting technical issues, and optimizing the user interface for better customer experience.
Marketing and Advertising: I develop and execute marketing strategies to increase brand visibility, drive website traffic, and boost sales. This involves creating and scheduling social media content, email campaigns, and paid advertising on platforms like Google Ads and Facebook Ads.
Customer Service: I handle customer inquiries, resolve issues, and provide support through various channels, including email, phone, and social media. I also ensure timely order processing and shipping.
Financial Management: I manage the financial aspects of the e-commerce business, including payment processing, order fulfillment, and accounting. This includes reconciling transactions, managing cash flow, and analyzing sales data to inform business decisions.